Information Technology (IT) Support Officer
Company:Full time posted 4 days ago in IT/Software Shortlist Email Job
Job Detail
-
Experience 3 Years
-
Gender Male
Job Description
About Company:
Guyana Shore Base Inc. (GYSBI) is a leading provider of integrated shore base and logistics services supporting Guyana’s rapidly expanding energy sector. With a strong commitment to operational excellence, safety, and local content development, GYSBI employs a predominantly Guyanese workforce and delivers world-class solutions that drive national growth and industry success.
Role Overview:
We are seeking a dedicated and proactive IT Support Officer to ensure the seamless operation of our technology systems and infrastructure. In this role, you will be critical to our daily IT operations, troubleshooting technical issues, maintaining hardware and software, and supporting team members across the organization.
Key Responsibilities:
- Provide advanced technical support to end-users for hardware, software, and network issues.
- Troubleshoot and resolve complex IT problems in a timely manner.
- Install, configure, and maintain IT systems and applications.
- Assist in the implementation of IT projects and upgrades.
- Document IT procedures, solutions, and user guides.
- Collaborate with IT team members to ensure efficient IT operations.
- Any other IT related tasks for which assistance is needed.
Qualifications, Experience & Skills:
- Advanced technical certification in Information Technology or a related field.
- Minimum 3 years of experience in IT support roles.
- Proficiency in diagnosing and resolving hardware and software issues.
- Familiarity with Windows and/or Linux operating systems.
- Strong customer service and problem-solving skills.
- Ability to work independently and prioritize tasks effectively.
- Profound experience with LAN/WAN networksÙ« TCP/IP protocols and network technologies
- Excellent knowledge of common software and hardware
- Excellent diagnostic, problem-solving, and analytical skills
- Strong teamwork and communication skills
- Working knowledge of enterprise-grade virtualization platforms.
- Certifications such as MCSA, Network+, Security+, and CCNA would be an asset.
Work Schedule:
Monday to Friday from 8:00 am to 5:00 pm
Closing Date: August 5, 2026
Please note that only shortlisted candidates will be contacted.