Brunel is looking for an experienced Senior Operations Controls to work with one of our clients.

This role will be responsible for strengthening operational discipline, internal controls and accountability across the business, ensuring compliance with procedures, investigating operational discrepancies, identifying root causes and implementing effective corrective actions.

Key Responsibilities

• Enforce operational procedures, internal controls and accountability standards across the business.
• Conduct regular and random checks of inventory, warehouse operations, receiving, dispatch and cash-handling processes.
• Investigate stock discrepancies, operational errors and recurring control failures to identify root causes.
• Ensure clear explanations, corrective actions and follow-up for material mistakes and repeated failures.
• Verify physical inventory against POS and inventory records, investigating and challenging unexplained variances.
• Review receiving, counting, storage and dispatch procedures to ensure accuracy and proper documentation.
• Monitor supervisors and managers to ensure responsibilities are fulfilled and management instructions are followed.
• Identify recurring employee and departmental errors and ensure appropriate corrective actions are implemented.
• Develop and strengthen internal control procedures to address identified weaknesses.
• Maintain accurate records of discrepancies, investigations, corrective actions and recurring issues.
• Collaborate with Operations, Finance, HR, Sales and senior management while maintaining independent judgment.
• Provide direct and objective reports to the Managing Director on operational weaknesses, risks and staff performance.

Requirements

• Minimum of 5 years of relevant experience in operations, internal controls, audit, inventory control, banking operations, manufacturing, logistics, distribution, quality assurance or a similarly disciplined environment.
• Strong attention to detail, accuracy and the ability to identify errors, inconsistencies and control weaknesses.
• Strong investigative and root-cause analysis skills, with the ability to address recurring issues effectively.
• Excellent follow-through and the ability to ensure corrective actions are completed and sustained.
• Previous supervisory or management experience is strongly preferred.
• Relevant professional qualifications are an advantage.
• Strong communication and interpersonal skills, with the ability to work effectively across departments and report directly to senior management.