Customer Support & Presales Specialist

Company: SCL
Full time
  • Guyana, Demerara-Mahaica, Guyana View on Map
  • Post Date : August 7, 2026
  • Apply Before : September 7, 2026
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Job Detail

  • Experience Fresh
  • Vacancies 1

Job Description

We are seeking a passionate and tech-savvy individual with a strong background in customer support and presales to join our team at SCL School Communication & Learning Management System. The ideal candidate should have a keen interest in learning and a solid understanding of technology, particularly in the edutech or education sector.

Job Type: Full-Time

Key Responsibilities

Customer Support

  • Provide excellent customer support, addressing inquiries and issues promptly and effectively.
  • Demonstrate a deep understanding of our product to assist customers in utilizing it optimally.
  • Communicate fluently in English, ensuring a high level of customer satisfaction.

Presales

  • Engage potential clients by showcasing our product features and benefits.
  • Conduct product demonstrations to highlight the value proposition to clients.
  • Achieve sales targets and contribute to the growth of the customer base.

Requirements

  • Passion for learning and a strong understanding of technology.
  • Fluent in English with excellent communication skills.
  • Proven experience in supporting customers and demonstrating products.
  • Knowledge of the edutech or education sector is highly desirable.
  • Presales experience with a minimum of 3 years in a similar role.

Online Meeting Proficiency

  • Demonstrate the ability to conduct effective online meetings with clients.
  • Utilize online communication tools to connect with clients, showcase product features, and address their needs.
  • Ensure a seamless and professional online meeting experience for potential clients.

Benefits

  • Competitive salary with attractive sales commissions and bonuses.
  • Premium health insurance coverage for employees.
  • Social insurance benefits as per local regulations.
  • Opportunity to work in a dynamic and innovative environment.
  • Professional development and growth opportunities.

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